Harvard Negotiator Explains How To Argue
Harvard negotiator Daniel Shapiro argues that effective conflict resolution requires overcoming three key barriers: identity, appreciation, and affiliation, rather than focusing solely on the topic of the dispute. He emphasizes that arguments often become emotional when core values and beliefs are threatened, triggering a “tribal trap” where parties view each other as adversaries rather than partners. To navigate these conflicts constructively, Shapiro recommends: Shapiro, …
